March 17, 2020
Dear Valued Customers and Friends,
In these dynamic times, we want to share a current status of operations at Interra Global.
Operational Update COVID-19:
Supply Chain
- Production: all factories that we work with have returned to pre-Chinese New Year production levels.
- Logistics: we are seeing our products move both by truck and by sea.
- We initially saw some delays with accessory products such as drums and super sacks. These have now also returned to pre-CNY levels.
- Our inventory levels will soon return to normal levels as shipments arrive.
Office Operations
- The safety of our employees and their loved ones is of paramount importance to us.
- We have transitioned to a Work from Home policy for all office employees.
- This of course is an adjustment; however, our dedicated staff of diligent professionals coupled with our Cloud-based processes and systems has made this transition seamless.
- We are striving to maintain business as usual, albeit from new locations.
Warehouse Operations
- Our three main warehouses (Ontario, CA; Carol Stream, IL; Sioux Falls, SD) all have reported operations as continuing as normal.
- Logistics and delivery are occurring as expected.
Inventory
- Our inventory levels in general are very strong. You may find shortages of specific products, but overall, we are well stocked.
- We currently have approximately 70 sea containers that are due to arrive either at our warehouses or directly at your facilities within the next two to three weeks.
Please do not hesitate to reach out to any of us here at Interra Global! We are operational and stand ready to meet your needs.
Best regards,
Bill Wallace
President
Interra Global